Shipping Policy

We are delighted to offer shipping to customers internationally. Our goal is to provide the highest quality products and services to our customers, and we believe that timely and efficient shipping is an important part of that.

Shipping Methods
We use a range of reliable shipping methods to deliver your order, including local and international couriers, depending on your location. Shipping costs will be calculated based on the weight of your package and the shipping method. The shipping cost will be presented to you at checkout, so you know exactly how much you will be charged before you confirm your order.

Delivery Times
We will ship your order within 1-2 business days of receiving payment. Delivery times will vary depending on your location, shipping method, and any local customs or import regulations. As a general guideline, standard shipping times are 3-14 business days for all deliveries. We cannot guarantee delivery times, but we will do our best to ensure that your order is delivered to you as quickly as possible.

International Shipping
Please note that if you are located outside of Israel, you may be subject to additional customs fees, taxes, or import duties. These charges are not included in the shipping fee and are the responsibility of the customer. We recommend that you check with your local customs office to determine any additional fees before placing your order.

Tracking Your Order
Once your order has been shipped, we will send you an email with a tracking number so you can track your package. To track your order, simply visit the following website and enter the tracking number provided in your email: https://israelpost.co.il/en/itemtrace/
Please note that tracking information may not be available for all countries. If you have any questions about your shipment, please contact us at Gansudio1@gmail.com or +972555611668 (WhatsApp).

Returns and Refunds
If you are not completely satisfied with your purchase, please contact us within 14 days of receiving your order to arrange for a return or exchange. Please note that we do not cover the cost of return shipping, and the item must be returned in its original packaging and in new, unused condition. If the item is damaged or defective, we will arrange for a replacement or refund, including the cost of return shipping.
We hope that this shipping policy provides you with all the information you need about shipping your products internationally. If you have any questions or concerns, please do not hesitate to contact us.